AI Guides

Practical guides for putting AI to work.

Clear, useful guidance for choosing, planning and using AI — without unnecessary jargon.

Read what you need now. Come back to the rest when it becomes useful.

How to Find the Right AI Opportunities in Your Business

The best AI project usually starts with a business problem, not a new tool. Here’s a practical way to decide where AI is actually worth using.

Problem → value → a clear starting point

Before choosing tools or building agents, check whether your people, processes, information and controls are actually ready.

They are related, but they are not the same thing. Choosing the simpler option can save time, cost and unnecessary complexity.

Better prompts are usually not about clever wording. They are about giving the AI the information it needs to do the job properly.

A planning guide for HR, learning and operations leaders choosing AI training that employees can apply to real work.

Understand how agents use tools and follow multi-step goals, and learn to define their work without writing a developer specification.

Turn a learning session into repeated workplace practice through suitable tasks, agreed tools, review and clear ownership.

A practical way to decide where an agent belongs, what it may access and how people stay responsible for its work.

Map a real process, find its exceptions and choose a manageable first workflow before deciding which technology to use.

Understand how retrieval, approved documents and source review help an assistant answer company-specific questions.

Define which enquiries AI can support, how answers differ from actions and what a useful handoff to staff needs to contain.