Insights
Better questions about AI.
Practical perspectives on what works, what gets overcomplicated, and how organizations can make better AI decisions.
01AI Adoption
Stop starting with AI tools.
The fastest way to make an AI project harder is to choose the tool before understanding the problem.
Read insight02Agents & Automation
Not everything needs an AI agent.
Agents are useful when the work requires judgment and multiple steps. Adding one to a simple process can make a good workflow unnecessarily complicated.
Read insight03AI GovernanceHuman oversight is part of the design.
“Keep a human in the loop” sounds simple. The useful question is where that human belongs and what they are responsible for.
Read insight04Agents & Automation
Your first AI agent should have one clear job.
A narrow first assignment makes permissions, testing and human review easier to define. Expansion should follow evidence.
Read insight05People & WorkAI training is not adoption.
Learning creates a possibility. Repeated use needs approved practices, time, ownership and a real task worth improving.
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