Agents & Automation
Agentic AI
Definition
Agentic AI describes AI systems designed to plan, choose actions and complete multi-step work with a degree of autonomy.
Why it matters
Traditional AI interactions often stop after one prompt and one response. Agentic systems can maintain a goal across several steps while still following defined permissions and human controls.
Example
Instead of only drafting a follow-up email, an agentic workflow could identify which customers need follow-up, prepare personalized drafts and wait for approval before sending.
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Agentic AI Leader Diploma